As in so many other areas, the language we use in medical negligence cases can either help or harm the mediation process. Words should be chosen in such a way as to facilitate and build trust rather than to antagonize and foster an unnecessarily adversarial approach.
First, doctors are generally people who enter a profession to help others and save lives. They are highly educated and trained through years of working and studying very long hours. They often have to decide between imperfect choices in caring for sick patients, without knowing in advance the outcome. Like anyone, of course, doctors can make mistakes or errors in judgment. Continue reading